Planning for upgrade
When we first spoke to PiperCross Ltd, they were using the DOS version
of Sage, which they had recently heard had been issued with an end
of life statement.
Together with the operations manager, we put together a project plan
to install the Windows version of Sage Line 50, convert their data
and provide training for all eight users on their own areas of expertise.
Report writing
We also looked at a number of reports they had, and re-wrote them
in conjunction using the new report writer in the Windows version.
No interruption to critical business
operations
Training for all staff members was completed in a week prior to the
upgrade so everyone was confident using the new software before conversion
took place.
We took a copy of data and converted over a weekend ready for a smooth
changeover on a Monday morning, and one of our Sage consultants was
on-site to ensure everything went well and to quickly solve any problems.
This resulted in no down time for a company used to taking many telephone
orders.
12 months on, Sage is running smoothly and we have recently taken
on the telephone support contract for the company.
For further information please contact
Satty Adams on
07717 677 667
Email
satty@add-it-up.com